Frequently Asked Questions

Q: What items do we buy?
A: We will buy gold, silver and platinum in any form marked or unmarked, Diamonds ¾ carat solitaire and up. Name brand watches Non gold Rolex etc.

Q: What we can NOT buy.
A: Gold plated, filed, items, gemstones, pearls, costume jewelry and stolen items.

Q: How do I know I am receiving top dollar for my Gold and Silver?
A: Our commitment to you and job is to constantly monitor all of the major competitors and make sure we are paying the highest possible prices. Independent studies also show what we pay compared to the competitors is the highest in the industry (see TopFiveGoldBuyers.com)

Q: How soon will I get paid?
A: Your item(s) are tested within 4 hours of receiving them. It is very important for us to evaluate your items within this window of time to get your money out on the same day.

Q: Is it possible to get my money within 24 hours of sending them?
A: YES! As a matter of fact we are the only know company that can do this. All you do is ship your items FedEx AM Overnight Delivery. We will receive your package the next morning, evaluate the item(s), give you a call with a quote, then wire your money directly into your account. We do this quite often.

Q: I have a question you didn’t answer.
A: Feel free to call us Eastern Standard Time 10:00 AM – 6:00 PM, Mon - Fri, 10:00 AM - 3:00 PM, Sat. or you can e-mail us at any hour. We will be glad to answer any questions.